Your satisfaction is our number one concern and we want you to feel confident with your purchase. We will cheerfully work with you to keep you a happy, healthy customer. Your satisfaction is our best advertising.
BioActive Nutrients offers a 100% refund for unused bottles returned within 30 days of original invoice date.* Please call customer service within 30 days at 800.879.6504 to obtain a return authorization. Always store bottles properly in a cool, dark, dry place and inspect all bottles upon receipt.
*NOTE: Refund is for the cost of the merchandise returned; initial shipping charges are not reimbursed. Returns may be refused on an individual basis due to repeated patterns indicative of abuse. Special orders are not eligible for return.
Please pack the merchandise securely in the original package, if possible. As all returns must be received in original shipping condition, please do not wrap returning bottles in newspaper.
Include your return authorization number and billing name/address on the outside of the package you are returning. All return shipping charges are the customer's responsibility.